Anti-Money Laundering (AML) and KYC Policy for India Users

KYC and AML controls are applied to confirm the identity of each account holder, to prevent fraud and misuse of accounts, and to detect suspicious activity in line with Indian and international regulatory requirements.

These measures are designed to offer:

• Fair play in betting and gaming services
• Strong user safety and account protection
• Transparency in identity check, document submission and payment flows
• Compliance with applicable AML, CTF and reporting obligations
• A structured approach to responsible gaming and risk management

Every new customer must complete identity check and KYC verification before full access to services, deposits, withdrawals or certain features is provided. Ongoing ID verification may be requested at any time to keep account information current and to address regulatory requirements.

During KYC, the platform may request document submission in the following categories:

• Government-issued photo identification for ID verification (such as a valid passport, voter ID, Aadhaar card or driving licence, as permitted by law)
• Proof of residential address (such as a recent utility bill, bank statement or official communication showing name and address)
• Proof that the account holder controls the chosen payment method (such as redacted bank statement, card copy showing masked digits, or confirmation from a payment service)
• Additional documents where needed to clarify source of funds or employment details, in accordance with AML and CTF expectations

The platform implements a range of AML security measures to prevent money laundering, terrorism financing and other illegal activity connected to betting or gaming accounts. Controls are applied in a risk-based manner, focusing on suspicious activity, unusual behaviour and obligations under applicable Indian and international standards.

Key AML and CTF measures include:

• Continuous transaction monitoring of deposits, bets, withdrawals and transfers to detect patterns that may indicate misuse
• Automated detection rules and risk-based alerts for suspicious activity, including unusual betting behaviour or rapid movement of funds
• Enhanced due diligence for high-risk users, high-value transactions or complex payment patterns
• Targeted reviews of large or unusual transfers, high-frequency deposits or withdrawals, and inconsistent account behaviour
• Risk scoring of accounts to support proportionate security measures and account protection
• Sanctions screening and checks relating to politically exposed persons (PEPs), in line with applicable regulatory requirements
• Reporting of suspicious transactions or activities to competent authorities where required under law, including maintaining appropriate records for audit and supervision

Certain behaviours are restricted to maintain strong KYC and AML standards, protect user safety and uphold transparent and fair play conditions on the platform.

Prohibited activities include:

• Opening or using multiple accounts for the same individual to avoid identity check or betting limits
• Submitting forged, altered, stolen or misleading documents during document submission or any verification step
• Using the platform for any attempt at money laundering, layering, integrating illegal funds, or facilitating terrorism financing
• Manipulating systems or exploiting technical vulnerabilities to conceal true identity, source of funds or betting activity
• Sharing, selling or otherwise allowing third parties to access or control the user account
• Using payment instruments that belong to third parties, including friends, family or businesses, without proper and lawful authorisation
• Providing false personal data, misrepresenting identity or impersonating another individual or legal entity

Violations of this AML and KYC policy, refusal to cooperate in ID verification, or attempts to engage in suspicious activity may lead to enforcement actions under the platform terms and applicable law.

Possible measures include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Each account holder has an active role in supporting AML controls, responsible gaming practices and user safety on the platform. Users must provide accurate and complete personal data during registration and submit updated information whenever there is a material change in identity, address or payment details. Identity check and document submission must be completed within the timeframes notified by the platform, and users must respond promptly to any request for additional information.

Account holders should use only those payment methods that they legally own or control, ensuring that deposits and withdrawals reflect their own funds and betting outcomes. Users are expected to safeguard login details, monitor their own transaction history, and immediately report any suspicious activity or unauthorised access to customer support. Cooperation during any AML review, transaction monitoring enquiry or source of funds check is mandatory and forms part of the contractual and legal obligations of the user.

The platform is committed to maintaining fair play, transparency and a safe betting and gaming environment for all users in India. AML and KYC controls, together with responsible gaming guidelines, are applied so that each account holder can use the service under consistent, transparent and lawful conditions.

Key fairness and transparency principles include:

• Adhering to recognised KYC, AML and CTF standards, including robust identity check and ID verification
• Protecting personal data through appropriate security measures, data minimisation and controlled access
• Ongoing monitoring of accounts and transaction activity for indicators of suspicious activity or financial crime
• Preventing manipulation, collusion, unfair betting practices and other conduct that undermines fair play
• Providing user support to handle questions related to safety, account protection, responsible gaming and AML obligations
• Promoting shared responsibility between the platform and users for compliance, integrity and user safety
• Applying consistent rules and conditions so that all eligible users are treated in an equal and transparent manner